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Privacy Policy – TN FURNITURE LIMITED

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At TN FURNITURE LIMITED, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

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1. Information We Collect

We may collect and process the following types of information:

  • Personal details: name, billing address, delivery address, email address, phone number.

  • Payment information: processed securely via our payment providers (we do not store card details).

  • Order details: purchases, custom requests, and communication related to your order.

  • Technical data: IP address, browser type, device information, and browsing behaviour (via cookies and analytics tools).

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2. How We Use Your Information

We use your information for:

  • Processing and fulfilling your orders.

  • Communicating with you about orders, deliveries, or returns.

  • Responding to customer service queries.

  • Sending marketing emails (only if you have opted in).

  • Improving our website, products, and services.

  • Meeting legal, tax, and regulatory obligations.

 

3. Sharing Your Information

We will never sell or rent your personal data. We may share your data only with:

  • Service providers (such as couriers, payment processors, and IT support) to fulfil your order.

  • Legal or regulatory bodies if required by law.

All third parties are required to keep your data secure and use it only for the agreed purposes.

 

4. Marketing

  • You will only receive marketing communications if you have opted in.

  • You can unsubscribe at any time by clicking “unsubscribe” in emails or contacting us directly.

 

5. Cookies

Our website uses cookies to improve user experience, track website performance, and enable online transactions.

  • Essential cookies are necessary for the site to function.

  • Analytical and marketing cookies are optional and only used with your consent.
    You can manage cookie preferences through your browser settings.

 

6. Data Retention

  • We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy (e.g., to comply with tax and accounting obligations).

  • Customer order records are generally kept for 6 years.

 

7. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections if your data is inaccurate or incomplete.

  • Request deletion of your data (where legally permissible).

  • Restrict or object to the processing of your data.

  • Request transfer of your data to another service provider.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at: [insert company email address].

 

8. Security

We take appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
TN FURNITURE LIMITED
Email: tnunexltd@gmail.com

 

10. Complaints

If you are not satisfied with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

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