Frequently Asked Questions — TN Furniture
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What types of furniture do you make?
We specialise in bespoke and upholstered furniture — including sofas, armchairs, dining chairs, benches, and custom seating. Each piece is handcrafted to order, combining comfort, durability, and refined design.
 
Can I customise my furniture?
Yes. Every TN Furniture piece can be made to your specifications. Choose your preferred size, shape, fabric or leather, leg finish, and detailing — such as tufting, piping, or trims — to create something uniquely yours.
 
What materials do you use?
We use solid hardwood frames, high-resilience foam, and premium fabrics or leathers. Our material selection focuses on quality, longevity, and comfort, with options suitable for both residential and commercial spaces.
 
Do you offer sustainable options?
Yes. Sustainability is at the heart of our process. We use responsibly sourced timber, low-VOC finishes, and natural or recycled fabrics whenever possible. Our furniture is built to last and designed for reupholstery to extend its lifespan.
 
How do I care for upholstered furniture?
Vacuum regularly using an upholstery attachment and clean spills immediately with a soft damp cloth. For leather, wipe gently and apply a conditioning balm periodically. Every order includes a care guide tailored to your chosen materials.
 
What is the delivery time?
Standard pieces are usually ready within 2–3 weeks. Bespoke and made-to-order furniture typically takes 6–10 weeks depending on complexity and materials. We’ll confirm your delivery date once your order is placed.
 
Do you provide assembly services?
Yes. Our team can handle delivery, assembly, and disassembly upon request. Whether you’re moving, redecorating, or need help setting up a larger piece, we’ll ensure everything is professionally managed and installed.
 
Do you offer a warranty?
Yes. All TN Furniture products come with a structural warranty covering frames and craftsmanship for [X years]. Upholstery and finishes are covered under a limited warranty.
 
Can I return or exchange my furniture?
We accept returns within [14/30] days for non-customized items in original condition. Since bespoke pieces are made to order, they are non-refundable — but if any issues arise, our team will assist promptly.
 
Do you visit clients in person?
Yes. We offer in-person consultations to take measurements, discuss designs, and provide styling advice. This ensures each piece is perfectly suited to your space and aesthetic.
 
How do I place a bespoke order?
You can contact us directly through our website or visit our studio. Our team will guide you through the process — from design consultation and material selection to delivery and installation.

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